Terms of Use

Terms of Service

Effective Date: September 24, 2024

Welcome to Violet Flame Chocolate ("Website"). By accessing or using our website, you agree to the following terms and conditions ("Terms of Service"). Please read them carefully.

1. Overview

These Terms of Service govern your use of Violet Flame Chocolate's website and services. By purchasing products from our website, you agree to be bound by these Terms.

2. Eligibility

You must be at least 18 years old to use our services. By using the website, you represent that you meet this requirement.

3. Orders and Payments

Order Acceptance: All orders placed on our website are subject to acceptance by us. We reserve the right to refuse any order at our discretion.
Payment: Payments must be made via the methods specified at checkout. By placing an order, you agree to provide accurate payment information and authorize us to charge the total amount, including any taxes and shipping fees.
Pricing: Prices listed on the website are subject to change at any time without notice. We reserve the right to correct pricing errors.

4. Shipping and Delivery

Shipping: We ship within the US. Shipping times and costs vary based on your location. Estimated delivery times are provided at checkout.
Risk of Loss: All products are shipped F.O.B. shipping point, meaning the risk of loss and title for items pass to you upon delivery to the carrier.

5. Returns and Refunds

Returns: Due to the perishable nature of our products, we do not accept returns. If your product arrives damaged or spoiled, please contact us within 2 days of receipt for a replacement or refund.
Refunds: Refunds are issued only for products that are damaged during shipping or if we are unable to fulfill your order. Refunds are issued to the original payment method.

6. Product Information

We strive to provide accurate descriptions of our products. However, we do not guarantee that product descriptions or other content are error-free. All product images are for illustrative purposes only.

7. Intellectual Property

All content on this website, including text, images, logos, and product names, is the property of Violet Flame Chocolate and protected by copyright, trademark, and other applicable laws. You may not use, reproduce, or distribute any content without our express written permission.

8. Limitation of Liability

Violet Flame Chocolate is not liable for any damages arising from the use of our website or services, including but not limited to direct, indirect, incidental, punitive, and consequential damages. In no event shall our liability exceed the total amount you paid for the product in question.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites and encourage you to read their terms of service.

10. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your personal information.

11. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the United States of America/ Illinois and Indiana, without regard to conflict of law principles.

12. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page with the effective date noted above. Your continued use of the website after any changes signifies your acceptance of the new terms.

13. Contact Information

If you have any questions or concerns regarding these Terms of Service, please contact us at info@violetflamechocolate.com

Thank you!