FAQ
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What is Cacao Spiritus?
Cacao Spiritus was developed from Katrina's own experience with chocolate. She discovered when she moved from her overthinking mind to a grounded and feeling state in the body she was able to transform fears and worries into fuel and connected with her true inner strength.
The self mining experience is designed to improve focus, attune your energy, and may help you better discern the energetics around you, guiding you to make wiser decisions.
Each truffle tasting is a reminder to eliminate fear-based decision-making and codependency and replace it with Self-Trust. Chosen for their Divine signatures, the ingredients transform each truffle into a conduit for personal connection, harnessing the wisdom of the ages. Through the ritual of tasting, we invite you on a journey through your senses to arrive at your 'Heart Intelligence.'
Do you ship internationally?
Not at this time, but hopefully soon.
Are your chocolates dairy-free or gluten-free?
Yes, please see the indication on every product page. The Vegan Truffle box is forthcoming for DF. Currently the Alexander and Cara Anam are dairy-free. Currently our truffles contain no gluten but please check the labels.
Do we offer local delivery via messenger/courier?
Yes, messenger services are available if you live in the Chicago area, on or after Nov 11th.
Are you a Chicago-based company?
Yes, we are proudly Chicago-based.
Are your ingredients organic?
Most of our ingredients are organic including sugar, cream, fruits, nuts, and spices with a focus on regenerative and biodynamic farming practices. Our chocolate is not organic yet and we are working on sourcing certified organic cacao. We pride ourselves on using as many organic ingredients as possible.
What is the shelf life on your products?
For peak freshness, please enjoy:
Truffles are best consumed within 14 days securely wrapped and stored in cool room temperature.
If well wrapped, your truffles may be refrigerated for 4 weeks and frozen for 2 months.
Gianduia has a 9-month shelf life
Toffee has a shelf life of 8 weeks.
Solid Chaos Boards have a 9-month shelf life.
Our Fresh Fruit + Floral Chaos Boards are made fresh the morning of and have a 1-2 day shelf life. Due to their highly perishable fresh ingredients.
How do you ship?
We ship FedEx ground if you are within a 2-day shipping zone from Chicago and Next Day for every other zone. For quality reasons we prefer chocolate be par avion for a maximum of 2 days.
What is your return policy?
We guarantee 100% freshness upon arrival. If for any reason the product arrived at poor standards, please contact us at info@VioletFlameChocolate.com and we would love to assist you.
What allergens are contained in your products?
All of our products are processed in a facility that handles dairy, peanuts, wheat, egg, soy, and tree nuts. We follow strict guidelines to avoid cross-contamination and we separate everything by hand to ensure quality and safety. As our products are made on shared equipment, we cannot guarantee 100% that any specific product is free from any specific allergen.
Do any of your products contain alcohol?
Not currently. However:
The Freedom Truffle Box is gluten, nut, and alcohol-free.
The Seeker Truffle Box is gluten and alcohol-free.
Do you offer Corporate Gifting?
Yes, please click the here for more info.
What is a 'Chicago Exclusive'?
Although, we do not want to exclude anyone from our chocolates. Certain chocolates are more perishable or delicate and may not be air shipped. These items are made to order and available for pick up or messenger service in the Chicagoland area. We hope to expand to more markets in the future.
I've been a fan of Katrina for years. Does she do Private Tastings or Virtual Guided Tastings?
Yes, live and prerecorded tastings are a part of the membership in our exclusive Cacao Spiritus Club: Violet Tier.
However, an In-Person Private Tasting with Katrina is available as well. Please email Concierge@VioletFlameChocolate.com